Account and Billing
Articles in this collection
- Signing in to ColorPrompt
To access all the features of our software, you'll need to create your account and sign in. Here's how:Sign up guideGo to our sign up page.Put your name, email and password and click 'Create Account'. You can also login using your Google...
- Billing and payments
Understanding your billing and payment options is crucial to managing your account with us. Everything you need to know is lited below. If you need specific help, please email support@colorprompt.ai for billing and refund questions.How to view your...
- Resetting your password
If you've forgotten your password or need to reset it, don't worry. You can easily do it by clicking on the 'Forgot Password' link on the login page (or clicking here). Enter your email address and we'll send you a link to reset your password. π
- How to view your bill
You can view your bill at any time from your email receipt. Simply log in to your email account and search for the email received at the time of purchase.If you need specific help, please email support@colorprompt.ai.
- Understanding Credits & Usage Limits
How much does a generation cost? The cost of generating an image varies based on the complexity of the settings you choose.Text-to-Image: Costs between 1 and 7 credits per image. Simple models cost less; "Advanced" or "Detailed" models cost...
- Refund Policy
At ColorPrompt.ai, we want you to love your experience. If you're not satisfied with your purchase, we're here to help. We are happy to issue a full refund if you are not 100% satisfied with your purchase.7-Day Satisfaction GuaranteeIf you're...
- How to use a promo code
Redeeming a code If you have a discount code from a newsletter or special event, you can apply it during checkout:Select the Credit Pack or Subscription you wish to buy (Starter, Hobby, or Artist).On the checkout page, look for the gray button...

