Contact ColorPrompt support

If you have questions, encounter any issues, or need help with using ColorPrompt, we're here to help. There are several ways to get support:

Email support

You can email us anytime at support@ColorPrompt.com.

Support tickets

You can also submit a question from inside the ColorPrompt dashboard. Our team will get back to you as soon as possible.

  1. Go to your ColorPrompt dashboard.

  2. Click the "Help" button.

  3. This will open an easy-to-send email tab.

Helpful details to include in the email

  • Description: A clear sentence about what happened (e.g., "I clicked Export and nothing happened").

  • Browser & Device: (e.g., "Chrome on Windows 10" or "Safari on iPhone").

  • The Error Message: If you see red text or a popup, please copy exactly what it says.

  • Screenshots: A picture is worth a thousand words. Please attach a screenshot of the issue if possible.

Was this helpful?