Common questions

We understand that you may have some questions as you start using our software. Here are some of the most common questions we receive, along with their answers.

How do I create an account?

To access all the features of our software, you'll need to create your account and sign in. Here's how:

Sign up guide

1. Go to our sign up page.

2. Put your name, email and password and click 'Create Account'. You can also login using your Google account.

3. You're almost there! Check your inbox for a link from ColorPrompt to verify your account. If it hasn't arrived yet, give it a minute or check your spam folder.

4. Now, you just have to sign in.

Sign in guide

1. Go to our sign in page.

2. Put your email and password.

3. Click 'Sign In'. Done!

How do I reset my password?

You can easily reset it by clicking on the 'Forgot Password' link on the login page (or clicking here). Enter your email address and we'll send you a link to reset your password.

Where can I download the mobile app?

ColorPrompt.ai has no app yet!

To use it, just access the link above from any browser (including mobile!).

How can I contact customer support?

If you encounter any issues while signing in, please reach out to our support team. We're here to help!

What is "Upload a photo"?

Instead of starting from scratch with just text, you can upload an existing image to guide the AI. This is perfect if you want to turn a photo of your pet into a coloring page or remix a sketch you drew.

How to use it:

1. In the Create page, look for the Photo icon beside the prompt box.
   

   

2. Select your PNG or JPG file (up to 20MB).

3. Click Generate.

Note: Uploading an image costs 5 credits per action.