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Troubleshooting & Known Issues

Articles in this collection

  • Error list

    A list of common error messages and what they mean.

  • Browser compatibility

    Recommended Browsers ColorPrompt is a high-performance web application that relies on modern web technologies (WebGL). For the best experience, we strongly recommend:Google Chrome (Latest Version)Safari (Latest Version)Microsoft Edge (Latest...

  • Performance check

    If ColorPrompt feels slow or unresponsive, run through this quick checklist before contacting support:Check your Internet Connection: AI image generation requires a stable connection to send prompts and receive images. A weak Wi-Fi signal may cause...

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